Team news: Ticketmaster Sport strengthened by Chris Gratton appointment

In a move to further strengthen the Ticketmaster Sport team, we’re delighted to announce the appointment of our new Ticketmaster Sport Chief Operating Officer, Chris Gratton.We spoke to Chris about...

International Women’s Day 2020

Since Ticketmaster’s State of Play: Sport UK report in 2018 highlighted the the importance in profile for Women’s Sport, we’re glad to see it go from strength to strength every year. To celebrate...

News

Ticketmaster Platinum

Ticketmaster Platinum

Just how much are the best seats in the house worth for your event? Ever wish you had decided on different face values for a show after it went on sale? Why, when you take the biggest financial risk on the show, do others get to benefit from your best seats? If your...

(RED) Nation

(RED) Nation

World AIDS Day, which falls on December 1 each year, is dedicated to raising awareness of HIV/AIDS around the globe. This year, Ticketmaster and Live Nation supported these efforts in a big way. All of our venues and offices around the world went (RED) in support of...

Contact Centre Stars!

Contact Centre Stars!

The award recognises both the tremendous achievements Lisa has made in driving our contact centre performance in the UK and also in acting as the senior lead in championing the customer, right across our business. Working with a diverse team and across multiple...

Welcoming Andrew Parsons

Welcoming Andrew Parsons

My history with Ticketmaster started nearly 20 years ago when at Goldsmiths College studying Anthropology & Communications I took on a part time job within the call centre in Leicester Square.  The flexible hours worked really well for me and Ticketmaster was a...

Data – An archetypal 21st century issue!

Data – An archetypal 21st century issue!

Approximately 3 years ago we embarked on an extensive review of our CRM procedures as we knew we could sell more tickets by using data analysis alongside our extensive industry knowledge. In late 2012 we built tmAnalytics, a suite of customer intelligence tools...