Ticketmaster expands to Asia with launch in Taiwan and Singapore

Ticketmaster, a Live Nation Entertainment company, has today announced it will be expanding into Asia, by acquiring Tixcraft in Taiwan and launching Ticketmaster Singapore -  increasing its...

News

(RED) Nation

(RED) Nation

World AIDS Day, which falls on December 1 each year, is dedicated to raising awareness of HIV/AIDS around the globe. This year, Ticketmaster and Live Nation supported these efforts in a big way. All of our venues and offices around the world went (RED) in support of...

Contact Centre Stars!

Contact Centre Stars!

The award recognises both the tremendous achievements Lisa has made in driving our contact centre performance in the UK and also in acting as the senior lead in championing the customer, right across our business. Working with a diverse team and across multiple...

Welcoming Andrew Parsons

Welcoming Andrew Parsons

My history with Ticketmaster started nearly 20 years ago when at Goldsmiths College studying Anthropology & Communications I took on a part time job within the call centre in Leicester Square.  The flexible hours worked really well for me and Ticketmaster was a...

Data – An archetypal 21st century issue!

Data – An archetypal 21st century issue!

Approximately 3 years ago we embarked on an extensive review of our CRM procedures as we knew we could sell more tickets by using data analysis alongside our extensive industry knowledge. In late 2012 we built tmAnalytics, a suite of customer intelligence tools...