Bringing England Fans Back in Style

This week we wanted to highlight The RFU who made the most of a position in Tier 2, and great timing to bring fans back to Twickenham Stadium with England playing France in the Final of the...

We are back!

Following our announcement earlier this week regarding our involvement with the Sport Technology and Innovation Group, we're also really pleased to see a lot of our advice and guidance to be...

Ticketing partners come together to support the return of fans to live sport

Three of the biggest online ticketing companies in the UK have come together to develop a set of guidelines to support the return of fans to live sporting events. Ticketmaster Sport, SecuTix and...

Return to live – Recap

We wanted to take the time to look back on the past six months of our return to live series communications and recap on what we've been doing at Ticketmaster Sport to make the return of fans to...

Swansea FC go completely digital with Ticketmaster Sport

We're delighted to announce a seven-year extension to our partnership with Swansea FC. Our partnership is set to revolutionise the ticketing experience for the Jack Army, with plans in place to...

Return to live – Rugby League World Cup Public Ballot launches!

We've been tracking the success of the Rugby League World Cup in our #returntolive series of communications and today was another milestone for the tournament. The public ballot for ticket...

News

Black Friday is coming

Black Friday is coming

Black Friday and Cyber Monday have traditionally been popular in the US markets, however over the last couple of years UK markets have gone wild for these discount events too. We are currently seeking out fantastic offers and promotions to be included on our campaign...

Best Ticketing Agency at the Group Leisure Awards 2015

Best Ticketing Agency at the Group Leisure Awards 2015

The award recognises Ticketmaster’s commitment to providing groups the widest choice of events delivered with unparalleled customer service across sport, music, theatre, exhibitions and tours. Best Ticketing Agency was voted for by readers of Group Leisure Magazine,...

Ticketmaster Teaches

Ticketmaster Teaches

This is the second visit to the Ticketmaster HQ for the University of Amsterdam’s event management program, which aims for both the students and their teachers to gain a greater understanding of the ticketing industry. The visit also supports the student’s studies in...

The Queen Elizabeth Olympic Park

The Queen Elizabeth Olympic Park

Ticketmaster have been on hand to lend our unparalleled experience of working on events across the site to promoters and Sports Governing Bodies to ensure their smooth running. From installing and running box offices and scanning lanes to providing ticket resolution...

Interview with Head of Contact Centre Operations

Interview with Head of Contact Centre Operations

  Congratulations on being a Finalist at the UK Customer Experience Awards this year. Can you tell us about your initiative? Sales, Customer Service and ticket dispatch of 2.3m Rugby World Cup tickets over a 2 year period. Processes, policies, training and recruitment...

Ticketmaster at the UK Customer Experience Awards

Ticketmaster at the UK Customer Experience Awards

Created to recognise and reward outstanding achievement in customer experience across a variety of industries and disciplines, the Awards showcase the organisations and the talented teams and individuals within them, who are leading the way when it comes to delivering...

Rugby World Cup 2015

Rugby World Cup 2015

2.35 million tickets for 48 matches A dedicated Ticketmaster team is providing: Project management Marketing services Balloting Last minute sales Resale Onsite operations at the 13 venues  Access control delivered through 4 different access systems. Customer services...

New feature Spotlight – Online Loyalty Cash redemption

New feature Spotlight – Online Loyalty Cash redemption

This exciting new feature allows fans to use loyalty cash to pay for online and Ticketmaster Call Centre transactions. Our api integrates with selected third parties to automatically and securely calculate loyalty cash balances based on the fan’s spend and...

Introducing Ticketmaster Sport

Introducing Ticketmaster Sport

As ticketing and the sport business evolves, many of our clients need us to be a true business partner to them, and need us to help increase their distribution and engagement with existing and potential fans, as well as delivering operational services and solutions...

New Access Control Installations

New Access Control Installations

Both clubs have been impressed by the breadth of our technology offering as well as the level of support they have received from our training, account management and client support teams.