News

Ticketmaster – Finalists for the 2015 Project Management Office of the Year Award
Ticketmaster International was nominated as one of the three finalists for the 2015 PMO of the Year Award with Project Management Institute, the world’s largest association for project managers. Gerry McDonnell, John McIntyre and Christie Plumb flew out to Phoenix,...

Black Friday is coming
Black Friday and Cyber Monday have traditionally been popular in the US markets, however over the last couple of years UK markets have gone wild for these discount events too. We are currently seeking out fantastic offers and promotions to be included on our campaign...

Best Ticketing Agency at the Group Leisure Awards 2015
The award recognises Ticketmaster’s commitment to providing groups the widest choice of events delivered with unparalleled customer service across sport, music, theatre, exhibitions and tours. Best Ticketing Agency was voted for by readers of Group Leisure Magazine,...

Ticketmaster Teaches
This is the second visit to the Ticketmaster HQ for the University of Amsterdam’s event management program, which aims for both the students and their teachers to gain a greater understanding of the ticketing industry. The visit also supports the student’s studies in...

The Queen Elizabeth Olympic Park
Ticketmaster have been on hand to lend our unparalleled experience of working on events across the site to promoters and Sports Governing Bodies to ensure their smooth running. From installing and running box offices and scanning lanes to providing ticket resolution...

Interview with Head of Contact Centre Operations
Congratulations on being a Finalist at the UK Customer Experience Awards this year. Can you tell us about your initiative? Sales, Customer Service and ticket dispatch of 2.3m Rugby World Cup tickets over a 2 year period. Processes, policies, training and recruitment...

Ticketmaster at the UK Customer Experience Awards
Created to recognise and reward outstanding achievement in customer experience across a variety of industries and disciplines, the Awards showcase the organisations and the talented teams and individuals within them, who are leading the way when it comes to delivering...

Rugby World Cup 2015
2.35 million tickets for 48 matches A dedicated Ticketmaster team is providing: Project management Marketing services Balloting Last minute sales Resale Onsite operations at the 13 venues Access control delivered through 4 different access systems. Customer services...

2 out of 5 visitors to Britain watch Sport during their visit
Ticketmaster can help bring those fans to your matches via it's international web sites. For more information on our international sites click here >> For more information on the report here >>

New feature Spotlight – Online Loyalty Cash redemption
This exciting new feature allows fans to use loyalty cash to pay for online and Ticketmaster Call Centre transactions. Our api integrates with selected third parties to automatically and securely calculate loyalty cash balances based on the fan’s spend and...

Introducing Ticketmaster Sport
As ticketing and the sport business evolves, many of our clients need us to be a true business partner to them, and need us to help increase their distribution and engagement with existing and potential fans, as well as delivering operational services and solutions...

New Access Control Installations
Both clubs have been impressed by the breadth of our technology offering as well as the level of support they have received from our training, account management and client support teams.