Media Hub

FAQs

Do you need a Ticketmaster Boilerplate?

Ticketmaster is the world’s largest ticket marketplace and the global market leader in live event ticketing products and services. Through official partnerships with thousands of venues, artists, sports teams, festivals, performing arts centres and theatres, Ticketmaster processes 500 million tickets per year across 30+ different countries. Ticketmaster is a part of Live Nation Entertainment (NYSE: LYV).

Are you looking for Brand Assets?

Who sets the ticket price?

The event organizer sets the ticket price.

How much money does Ticketmaster make from a ticket?

Ticketmaster doesn’t keep anything from the cost of a standard ticket, instead we take a proportion of the added fees to cover the cost of running our business. We use this revenue to provide fans with the very best experience when buying tickets and getting into the show.

What do booking fees cover?

These fees simply cover the cost of processing a booking from start to finish – the only revenue we generate – including:

Retail distribution (websites, call center and customer service)

Payment processing

Technology solutions (scanning you in at the venue)

Ticket fulfillment (printing, packing and distributing tickets)

Can you tell me how many tickets have been sold for an event?

No, please reach out to the event organizer directly.

I have an issue with my tickets, can the press office help?

The press team does not handle any ticketing enquiries, please reach out to your local customer service team who will be able to assist you.

Can Ticketmaster get me media access to an event?

No, please reach out to the event organizer directly.

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Press Releases

Ticketmaster partners with ESL FACEIT Group in esports deal

The Intel® Extreme Masters in Katowice, one of the most prestigious events in the esports industry, will take place on February 10-12, 2023 in the Spodek Arena in Katowice. Ticketmaster has partnered with ESL FACEIT Group to deliver the ticketing technology in ...

Ticketmaster Sport and Celtic FC extend long-term partnership

Ticketmaster Sport is pleased to announce the renewal of their partnership with Celtic FC after a competitive review process that decided Ticketmaster Sport's platform offered the best functionality along with world-class leading support. Celtic FC and Ticketmaster have a long-standing and ...

Ticketmaster Sport appoints Chris Gratton as Managing Director for the UK

Ticketmaster Sport is delighted to announce that Chris Gratton has been recently promoted to Managing Director UK. Chris has worked tirelessly over the last two and a half years to move the business forward in terms of technological capabilities, building a talented team and driving client ...

TM1 Support Community is now live

We're very excited to announce that our new product, TM1 Support Community for Ticketmaster Sport, is now live and available via TM1 using your login details as normal. TM1 Support Community is designed to be your exhaustive resource within the Ticketmaster Sport platform and ...

Ticketmaster partner with Leaders Week 2022

Ticketmaster is proud to announce a partner sponsorship of the world-famous Leaders Week London 2022, hosted at Twickenham Stadium, London, from 26th to 29th September.  Over the four day conference, 3,000 of the most senior executives in global sport business will meet to discuss ...

Ticketmaster Sport and Hull KR renew long-term partnership

Ticketmaster Sport and Hull KR have agreed to renew their long-term partnership in a multi-year deal that sees the two companies working more closely together than ever before.  Buoyed by the investment in technology, marketing and account management that Ticketmaster invested into Hull KR, ...

Premiership Rugby goes on sale for 2022-23

A huge congratulations to Premiership Rugby for organising the first ever simultaneous on-sale for all Gallagher Premiership Rugby clubs. This was a massive evolution in planning and streamlining of all the clubs working together as one league. Premiership Rugby has just ended 2021-2022 as ...

Bath Rugby launch Ticketmaster’s 3D Virtual Venue Technology

Ticketmaster are delighted to announce Bath Rugby as the latest Premiership Rugby Union club to launch Ticketmaster’s 3D Virtual Venue technology. Virtual Venue is a fully integrated purchase experience, offering fans a unique, life-like view of seats within the stadium, when purchasing ...

Ticketmaster and Harrogate Town FC sign agreement

We are delighted to announce that Ticketmaster Sport has signed a new long-term ticketing partnering arrangement with Harrogate Town FC with immediate effect. This announcement is part of £3.5m being invested into the club off the pitch this calendar year, in response to feedback from their ...

Ticketmaster and Newport County AFC sign agreement

Ticketmaster Sport and Newport County AFC are delighted to announce a new ticketing partnering arrangement delivering sports ticketing technology solutions for the next 5 seasons. Season ticket holders will be the first to experience a transformed ticketing website for the 2022/23 ...

Ticketmaster Sport to bring latest ticketing innovations to Saracens

Ticketmaster Sport is delighted to announce that it has been appointed the Club’s new ticketing partner, delivering sports ticketing technology solutions and a range of complementary services including marketing support as part of Premiership Rugby’s league-wide deal with the industry leading ...

Wasps Agree Long-Term Partnership With Ticketmaster Sport

Ticketmaster Sport will provide ticketing technology solutions to the Club, starting with the launch of Season Memberships for the 2022/23 campaign. The agreement will also cover music and entertainment events held at Coventry Building Society Arena, meaning an improved, digitally led ...

Rugby League World Cup Marks 200 Days to Go to Tournament

It’s officially 200 days until the biggest and best Rugby League World Cup arrives in England and makes a huge impact all across the nation, welcoming the world’s best teams and galvanising civic pride in England’s towns and cities. On Saturday 15 October, the action kicks off at St James’ ...

How Ticketmaster is delivering incremental sales for T20 cricket

For two decades the Vitality Blast has become famed for fierce local rivalries, the forging of heroes, and the celebratory atmosphere fans know and love.Marking its 20th season, Ticketmaster has once again launched a dedicated marketing campaign to promote domestic T20 fixtures to help ...

OFI FC extends partnership with Ticketmaster

OFI FC and Ticketmaster are delighted to announce an extension of their existing long term partnership. Greek club OFI FC, based in Crete, have had the most continuous appearances in the Greek first division, winning the Greek Cup in 1986–87 and the Balkans Cup in 1988-89.As OFI’s Official ...

Premiership Rugby to partner league-wide with Ticketmaster Sport

Premiership Rugby and Ticketmaster Sport can today announce a ground-breaking new long-term partnership. This innovative partnership, the first of its kind in the UK, will see Ticketmaster Sport become the Official Ticketing Partner for Premiership Rugby to deliver ticketing technology and ...

Rugby League World Cup 2021 is back – full schedule now revealed!

In exactly one year’s time, the biggest and best Rugby League World Cup in history will reach its thrilling climax in a showpiece weekend in Manchester featuring the wheelchair final followed by the double-header men’s and women’s final at Old Trafford. Rugby League World Cup 2021 ...

Increase Club Revenue with Flexible Payment Options

Offering fans flexible ways to pay not only gives fans a frictionless purchase experience but it’s one of the primary ways to help increase club revenue. Through Ticketmaster’s partnership with Klarna Pay Later, your club’s fans can choose to delay payment by up to 30 days or spread the ...

Notts County Make History by Breaking National League Attendance Record

Notts County have sensationally broken the National League attendance record when they welcomed 12,843 fans to Meadow Lane on Saturday 13 November in a 2-0 match v Solihull Moors. Expressing gratitude, Chief Executive, Jason Turner commented, "Our main objective was always to engage as many ...

Ticketmaster Sport and Scottish Rugby extend long term partnership

Ticketmaster Sport is pleased to announce the renewal of their partnership with Scottish Rugby for a further 5 years.Scottish Rugby and Ticketmaster Sport have a long-standing and successful partnership during which, Ticketmaster has provided industry-leading technology solutions to enhance ...

Ticketmaster Sport appoints Ivan Worsell in Key Consultancy Role

Ticketmaster Sport is pleased to announce Ivan Worsell has joined the Ticketmaster Sport team in a key consultancy role. In line with further expansion of the business, in this new position Ivan will work alongside Chris Gratton, Chief Operating Officer, Ticketmaster Sport UK and Timo ...

Ticketmaster signs the European Championships Munich 2022

Ticketmaster Germany has been selected to ticket the European Championships 2022 in Munich, one of the biggest European sporting events set to take place next year. As the ticketing partner, Ticketmaster will provide a full scope of services from discovery and purchase right through to ...

London Irish Announce Partnership with Ticketmaster Sport

As the countdown to the 2021/22 season continues, London Irish is delighted to announce a new ticketing services partnership with Ticketmaster Sport. The partnership will see Ticketmaster – the global market leader in live event ticketing – provide sports ticketing technology solutions to ...

Ticketmaster Sport Renews Partnership with Swindon Town FC

Ticketmaster Sport is pleased to announce a renewal of its ticketing partnership with Swindon Town FC for a further 5 years. As Swindon Town enters a new era after announcing new ownership under Clem Morfuni earlier this year, the Club decided to extend its relationship with Ticketmaster to ...

Rugby League World Cup 2021 – New Dates Confirmed for 2022

Rugby League World Cup 2021 (RLWC2021) have confirmed the dates for the tournament will now take place between Saturday 15 October – Saturday 19 November 2022. RLWC2021 have also announced that the opening match and the men’s / women’s double header finals will be played, as originally ...

Ticketmaster Sport launches a transformed fan ticketing experience

In a major move, Ticketmaster Sport has completely transformed the fan ticketing experience for sports clients and their fans with the launch of a newly redesigned fan ticketing site.  Combining both UX and UI research, design, product and technical teams ...

Birmingham 2022 Commonwealth Games – Event Schedule published

The full event schedule for Birmingham 2022 has been released, allowing sports fans to see the detail of exactly which events will be held in each of the 286 sessions that will feature at next summer’s Games. Women’s cricket T20, basketball 3×3, wheelchair basketball 3×3 and mixed ...

NFL London Games are back for 2021

NFL have today announced that the London Games are to return for 2021 and will take place in October at Tottenham Hotspur Stadium. With the cancellation of the International games in 2020 as a result of the Covid-19 pandemic, this will be welcome news for sports fans. Commenting on the ...

Ticketmaster Sport win at the Sports Technology Awards 2021

On Thursday 7 May in a live virtual ceremony, sports brands came together to recognise and celebrate technology innovation in the sports industry. Amongst sporting royalty including Sir Ben Ainslie, Katie Omerod, Baroness Tanni Grey-Thompson, Alistair Brownlee and a host of other sports ...

Livingston FC extend ticket partnership with Ticketmaster Sport

Livingston FC is pleased to announce that the club has extended its ticketing partnership with sports technology solution provider Ticketmaster Sport for a further 3 years. Since initially launching the partnership with Ticketmaster Sport in September 2018, the experience for supporters has ...

Harlequins Announce Partnership with Ticketmaster Sport

Ticketmaster Sport is delighted to announce a ticketing services partnership with Harlequins for the 21/22 season onwards. Harlequins have chosen Ticketmaster as their preferred partner to provide sports ticketing technology solutions on a long-term deal with the Club. Having reviewed the ...

Rugby League World Cup 2021 Now on Sale

21 nations, 32 teams, 18 host towns and cities, fans and communities come together in the ultimate showdown in Rugby League sport. For the first time in its history, the men's women's and wheelchair tournaments take place together in what will surely be the greatest ever Rugby League World ...

Digital Ticketing – The Safe and Secure Solution

Delivering a safe and secure way for fans to attend live sport has never been more important than it is today. At Ticketmaster, we offer a digital tickets solution as standard and have been able to provide this to our clients for several years. What’s more, we can switch on our digital ...

Ticketmaster Sport shortlisted in the 2021 Sports Technology Awards

Ticketmaster Sport is pleased to announce we have been shortlisted for the Sports Technology Awards categories of 'Best Operations, Commerce and Event Management Technology' for the tools we developed to help our clients manage the response to Covid 19 and in the 'Sustainability' category for ...

VIRTUAL TICKETS INITIATIVE TRIUMPH FOR ICTFC MATCH V HEARTS

The stands may be empty and the stadiums quiet, but one thing that you can guarantee is that football can always deliver support from within when it’s needed the most. Inverness Caledonian Thistle report that their virtual ticketing initiative has been a unanimous success across the board ...

Bringing England Fans Back in Style

This week we wanted to highlight The RFU who made the most of a position in Tier 2, and great timing to bring fans back to Twickenham Stadium with England playing France in the Final of the Autumn Nations Cup.  For the lucky 2000 allowed in, it was a stunning victory to witness ...

We are back!

Following our announcement earlier this week regarding our involvement with the Sport Technology and Innovation Group, we're also really pleased to see a lot of our advice and guidance to be delivered in practice as fans returned this week. The work wont stop and we will be working with all of ...

Ticketing partners come together to support the return of fans to live sport

Three of the biggest online ticketing companies in the UK have come together to develop a set of guidelines to support the return of fans to live sporting events. Ticketmaster Sport, SecuTix and SeatGeek Sport have worked in partnership to identify a framework of ticketing standards for the ...

Return to live – Recap

We wanted to take the time to look back on the past six months of our return to live series communications and recap on what we've been doing at Ticketmaster Sport to make the return of fans to stadiums as simple as possible for our clients. Whilst that date to bring fans back is still ...

Swansea FC go completely digital with Ticketmaster Sport

We're delighted to announce a seven-year extension to our partnership with Swansea FC. Our partnership is set to revolutionise the ticketing experience for the Jack Army, with plans in place to convert to a completely digital ticketing system from the start of the 2021-22 season. The ...

Return to live – Rugby League World Cup Public Ballot launches!

We've been tracking the success of the Rugby League World Cup in our #returntolive series of communications and today was another milestone for the tournament. The public ballot for ticket applications launched today! Fans are now able to apply for tickets for each of the 61 matches ...