Bringing England Fans Back in Style

This week we wanted to highlight The RFU who made the most of a position in Tier 2, and great timing to bring fans back to Twickenham Stadium with England playing France in the Final of the...

We are back!

Following our announcement earlier this week regarding our involvement with the Sport Technology and Innovation Group, we're also really pleased to see a lot of our advice and guidance to be...

Ticketing partners come together to support the return of fans to live sport

Three of the biggest online ticketing companies in the UK have come together to develop a set of guidelines to support the return of fans to live sporting events. Ticketmaster Sport, SecuTix and...

Return to live – Recap

We wanted to take the time to look back on the past six months of our return to live series communications and recap on what we've been doing at Ticketmaster Sport to make the return of fans to...

Swansea FC go completely digital with Ticketmaster Sport

We're delighted to announce a seven-year extension to our partnership with Swansea FC. Our partnership is set to revolutionise the ticketing experience for the Jack Army, with plans in place to...

Return to live – Rugby League World Cup Public Ballot launches!

We've been tracking the success of the Rugby League World Cup in our #returntolive series of communications and today was another milestone for the tournament. The public ballot for ticket...

News

Ticketmaster triumph at the Sports Technology Awards

Ticketmaster triumph at the Sports Technology Awards

The Rugby Community Sale rewarded those already involved in rugby by giving them the opportunity to purchase tickets ahead of other fans. The Tournaments Product and Engineering teams worked tirelessly to ensure the smooth running of the Rugby Community Sale and it...

Ticketmaster Gift Cards

Ticketmaster Gift Cards

A Ticketmaster gift card or e-Gift card makes the perfect reward for your staff or customers From spectacular West End musicals and world class gigs to sports and side-splitting comedy, at Ticketmaster you can get it all. And with new events added on a daily basis...

SEVENDALE HOUSE  TICKETMASTER’S NEW MANCHESTER OFFICE

SEVENDALE HOUSE TICKETMASTER’S NEW MANCHESTER OFFICE

The office is home to around 350 employees from across the region, working across a number of departments from call centre, customer service, IT, account management, HR and Sales & Business Development services. Servicing a number of the UK’s high profile...

Ticketmaster Platinum

Ticketmaster Platinum

Just how much are the best seats in the house worth for your event? Ever wish you had decided on different face values for a show after it went on sale? Why, when you take the biggest financial risk on the show, do others get to benefit from your best seats? If your...

(RED) Nation

(RED) Nation

World AIDS Day, which falls on December 1 each year, is dedicated to raising awareness of HIV/AIDS around the globe. This year, Ticketmaster and Live Nation supported these efforts in a big way. All of our venues and offices around the world went (RED) in support of...

Contact Centre Stars!

Contact Centre Stars!

The award recognises both the tremendous achievements Lisa has made in driving our contact centre performance in the UK and also in acting as the senior lead in championing the customer, right across our business. Working with a diverse team and across multiple...

Welcoming Andrew Parsons

Welcoming Andrew Parsons

My history with Ticketmaster started nearly 20 years ago when at Goldsmiths College studying Anthropology & Communications I took on a part time job within the call centre in Leicester Square.  The flexible hours worked really well for me and Ticketmaster was a...

Data – An archetypal 21st century issue!

Data – An archetypal 21st century issue!

Approximately 3 years ago we embarked on an extensive review of our CRM procedures as we knew we could sell more tickets by using data analysis alongside our extensive industry knowledge. In late 2012 we built tmAnalytics, a suite of customer intelligence tools...