We’re delighted to welcome Shrewsbury Town on board and to welcome back some old friends in Fulham and Blackburn Rovers. All clubs have been impressed by the breadth of our technology offering as well as the level of support they have received from our training,...

All our PIN pads support contactless and with the purchase limit rising to £30 more and more clubs are asking to use this functionality. Contactless card payments have been designed to make life easier for fans. They touch their contactless card against the reader to...

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The evening provided insight into how to pursue a career in technology and the skills required to get ahead. The night kicked off with three speakers, including Ticketmaster's own Front End Engineers, Oliver Turner and Jo Franchetti. Here the speakers shared their own...

We, at Ticketmaster, recognise the importance of great customer service. We want all our customers to experience impeccable service be it purchasing their ticket for their favourite band, or calling us for more information about their tickets and to keep this standard...

The resale service will use Ticketmaster’s Seatwave platform and will provide assistance to Villa supporters who may not otherwise have been able to buy tickets for in-demand games. It will also allow season ticket holders who are unable to attend a game to sell their...

We, at Ticketmaster, recognise the importance of great customer service. We want all our customers to experience impeccable service be it purchasing their ticket for their favourite band, or calling us for more information about their tickets and to keep this standard...

Chief executive Matt Williams has been busy working on many issues at Shrewsbury Town since starting his role back in June and believes that the new ticketing system, which will be in effect from the start of next season, will be a relief for both supporters and...

Special offers and promotions can take on many different identities. We listen to what you as our clients would like to do with your promotion and work with you to build and market these deals. You can let us know how public or private you would like your...

Celtic have been Ticketmaster clients for more than 20 years.  The club are benefitting from all the latest Ticketmaster technology as fully outsourcing their telesales to the Ticketmaster Call Centre to expand the service to their fans and help to deal with spikes in...

The club are benefitting from all the latest Ticketmaster technology including the Ticketmaster retail shop and ticketing integration as well utilising the Ticketmaster Call Centre to expand the service to their fans.

WE LISTEN. We listen to what our customers want. We collect over five thousand survey responses per month at various stages of the customer journey and across multiple channels including web, mobile, phone and email. WE MEASURE. We use this survey data to produce...