Media Hub

FAQs

Do you need a Ticketmaster Boilerplate?

Ticketmaster is the world’s largest ticket marketplace and the global market leader in live event ticketing products and services. Through official partnerships with thousands of venues, artists, sports teams, festivals, performing arts centres and theatres, Ticketmaster processes 500 million tickets per year across 30+ different countries. Ticketmaster is a part of Live Nation Entertainment (NYSE: LYV).

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Who sets the ticket price?

The event organizer sets the ticket price.

How much money does Ticketmaster make from a ticket?

Ticketmaster doesn’t keep anything from the cost of a standard ticket, instead we take a proportion of the added fees to cover the cost of running our business. We use this revenue to provide fans with the very best experience when buying tickets and getting into the show.

What do booking fees cover?

These fees simply cover the cost of processing a booking from start to finish – the only revenue we generate – including:

Retail distribution (websites, call center and customer service)

Payment processing

Technology solutions (scanning you in at the venue)

Ticket fulfillment (printing, packing and distributing tickets)

Can you tell me how many tickets have been sold for an event?

No, please reach out to the event organizer directly.

I have an issue with my tickets, can the press office help?

The press team does not handle any ticketing enquiries, please reach out to your local customer service team who will be able to assist you.

Can Ticketmaster get me media access to an event?

No, please reach out to the event organizer directly.

Media Contacts

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Press Releases

Welsh Rugby Union to innovate with Ticketmaster for the long term

Following 15 years of partnership the Welsh Rugby Union (WRU) and Ticketmaster Sport have renewed a multi-year deal that will see the WRU use Ticketmaster’s ticketing technology for years to come.  Rhodri Lewis, WRU Commercial and Legal Director comments that the WRU are “delighted to ...

How Ticketmaster drives ticket sales for clients

During the summer, Ticketmaster worked with the Scottish Rugby Union to provide additional promotion for The Famous Grouse Nations Series in the week leading up to the Scotland v France match on 5 August 2023. Objective The primary objective of the campaign was to use Meta ads (Facebook ...

Ticketmaster Sport wins Silver at the Sports Business Awards 2023

Ticketmaster Sport’s innovative Away Ticketing technology has been awarded Silver in the 'Sports Technology of the Year' category at this year’s Sports Business Awards. The Sports Business Awards recognise and reward achievement by the teams behind the scenes that facilitate ...

Ticketmaster enters exclusive partnership with padel tournament Hexagon Cup

Ticketmaster and the Hexagon Cup have announced  an exclusive partnership to develop digital ticketing solutions and manage ticketing operations for the organisation’s inaugural padel tournament, which will take place in February 2024 in Madrid. Ticketmaster's cutting-edge technology ...

Ticketmaster Sport supercharges insight capabilities with AI tools

The capabilities of Ticketmaster Sport’s analytical tools are set to get a lot more powerful with the addition of custom-built AI models designed to help teams make better, more-informed decisions about how, when and where they sell and market tickets to their fans.  Ticketmaster Sport ...

TM1 Spotlight: Turniergesellschaft’s Race to Success

The Longines Luhmühlen Horse Trials has cemented itself as an integral part of both equestrian history and German culture with over six decades of competitions in Luhmühlen. One of only six CCI5* horse trials globally, the Luhmühlen Horse Trials welcomes thousands of equestrian fans daily to ...