Media Hub

FAQs

Do you need a Ticketmaster Boilerplate?

Ticketmaster is the world’s largest ticket marketplace and the global market leader in live event ticketing products and services. Through official partnerships with thousands of venues, artists, sports teams, festivals, performing arts centres and theatres, Ticketmaster processes 500 million tickets per year across 30+ different countries. Ticketmaster is a part of Live Nation Entertainment (NYSE: LYV).

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Who sets the ticket price?

The event organizer sets the ticket price.

How much money does Ticketmaster make from a ticket?

Ticketmaster doesn’t keep anything from the cost of a standard ticket, instead we take a proportion of the added fees to cover the cost of running our business. We use this revenue to provide fans with the very best experience when buying tickets and getting into the show.

What do booking fees cover?

These fees simply cover the cost of processing a booking from start to finish – the only revenue we generate – including:

Retail distribution (websites, call center and customer service)

Payment processing

Technology solutions (scanning you in at the venue)

Ticket fulfillment (printing, packing and distributing tickets)

Can you tell me how many tickets have been sold for an event?

No, please reach out to the event organizer directly.

I have an issue with my tickets, can the press office help?

The press team does not handle any ticketing enquiries, please reach out to your local customer service team who will be able to assist you.

Can Ticketmaster get me media access to an event?

No, please reach out to the event organizer directly.

Media Contacts

Asia Pacific

EMEA

Latin America

North America

Press Releases

Ticketmaster Sport and Hull KR renew long-term partnership

Ticketmaster Sport and Hull KR have agreed to renew their long-term partnership in a multi-year deal that sees the two companies working more closely together than ever before.  Buoyed by the investment in technology, marketing and account management that Ticketmaster invested into Hull KR, ...

Premiership Rugby goes on sale for 2022-23

A huge congratulations to Premiership Rugby for organising the first ever simultaneous on-sale for all Gallagher Premiership Rugby clubs. This was a massive evolution in planning and streamlining of all the clubs working together as one league. Premiership Rugby has just ended 2021-2022 as ...

Bath Rugby launch Ticketmaster’s 3D Virtual Venue Technology

Ticketmaster are delighted to announce Bath Rugby as the latest Premiership Rugby Union club to launch Ticketmaster’s 3D Virtual Venue technology. Virtual Venue is a fully integrated purchase experience, offering fans a unique, life-like view of seats within the stadium, when purchasing ...

Ticketmaster and Harrogate Town FC sign agreement

We are delighted to announce that Ticketmaster Sport has signed a new long-term ticketing partnering arrangement with Harrogate Town FC with immediate effect. This announcement is part of £3.5m being invested into the club off the pitch this calendar year, in response to feedback from their ...

Ticketmaster and Newport County AFC sign agreement

Ticketmaster Sport and Newport County AFC are delighted to announce a new ticketing partnering arrangement delivering sports ticketing technology solutions for the next 5 seasons. Season ticket holders will be the first to experience a transformed ticketing website for the 2022/23 ...