Media Hub

FAQs

Do you need a Ticketmaster Boilerplate?

Ticketmaster is the world’s largest ticket marketplace and the global market leader in live event ticketing products and services. Through official partnerships with thousands of venues, artists, sports teams, festivals, performing arts centres and theatres, Ticketmaster processes 500 million tickets per year across 30+ different countries. Ticketmaster is a part of Live Nation Entertainment (NYSE: LYV).

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Who sets the ticket price?

The event organizer sets the ticket price.

How much money does Ticketmaster make from a ticket?

Ticketmaster doesn’t keep anything from the cost of a standard ticket, instead we take a proportion of the added fees to cover the cost of running our business. We use this revenue to provide fans with the very best experience when buying tickets and getting into the show.

What do booking fees cover?

These fees simply cover the cost of processing a booking from start to finish – the only revenue we generate – including:

Retail distribution (websites, call center and customer service)

Payment processing

Technology solutions (scanning you in at the venue)

Ticket fulfillment (printing, packing and distributing tickets)

Can you tell me how many tickets have been sold for an event?

No, please reach out to the event organizer directly.

I have an issue with my tickets, can the press office help?

The press team does not handle any ticketing enquiries, please reach out to your local customer service team who will be able to assist you.

Can Ticketmaster get me media access to an event?

No, please reach out to the event organizer directly.

Media Contacts

Asia Pacific

EMEA

Latin America

North America

Press Releases

Ticketmaster Sport named in Sports Tech Awards Power List 2024

Ticketmaster Sport has climbed eight places in the prestigious Sports Tech Awards Annual Power List, a recognition of the company’s dedication to innovation and excellence in the sports industry. Now ranked 41st, this achievement underscores our position as a leader in developing technology ...

Digital Ticketing takes Centre Court at the 2024 US Open

The 2024 US Open saw digital tickets and advanced security features like SafeTix™ take centre court by providing a seamless and secure experience. This demonstrated how digital ticketing is not only improving entry efficiency but also transforming how fans interact with live events, offering ...

Ticketmaster Sport renews long-term partnership with Qatar Stars League

Ticketmaster Sport will continue its long-term relationship with the Qatar Stars League as the league-wide ticketing platform provider. Over the last six years, Qatar’s top-flight division has benefited from Ticketmaster’s market-leading digital ticketing technology, ensuring a smooth ...