Media Hub

FAQs

Do you need a Ticketmaster Boilerplate?

Ticketmaster is the world’s largest ticket marketplace and the global market leader in live event ticketing products and services. Through official partnerships with thousands of venues, artists, sports teams, festivals, performing arts centres and theatres, Ticketmaster processes 500 million tickets per year across 30+ different countries. Ticketmaster is a part of Live Nation Entertainment (NYSE: LYV).

Are you looking for Brand Assets?

Who sets the ticket price?

The event organizer sets the ticket price.

How much money does Ticketmaster make from a ticket?

Ticketmaster doesn’t keep anything from the cost of a standard ticket, instead we take a proportion of the added fees to cover the cost of running our business. We use this revenue to provide fans with the very best experience when buying tickets and getting into the show.

What do booking fees cover?

These fees simply cover the cost of processing a booking from start to finish – the only revenue we generate – including:

Retail distribution (websites, call center and customer service)

Payment processing

Technology solutions (scanning you in at the venue)

Ticket fulfillment (printing, packing and distributing tickets)

Can you tell me how many tickets have been sold for an event?

No, please reach out to the event organizer directly.

I have an issue with my tickets, can the press office help?

The press team does not handle any ticketing enquiries, please reach out to your local customer service team who will be able to assist you.

Can Ticketmaster get me media access to an event?

No, please reach out to the event organizer directly.

Media Contacts

Asia Pacific

EMEA

Latin America

North America

Press Releases

Ticketmaster enters exclusive partnership with padel tournament Hexagon Cup

Ticketmaster and the Hexagon Cup have announced  an exclusive partnership to develop digital ticketing solutions and manage ticketing operations for the organisation’s inaugural padel tournament, which will take place in February 2024 in Madrid. Ticketmaster's cutting-edge technology ...

Ticketmaster Sport supercharges insight capabilities with AI tools

The capabilities of Ticketmaster Sport’s analytical tools are set to get a lot more powerful with the addition of custom-built AI models designed to help teams make better, more-informed decisions about how, when and where they sell and market tickets to their fans.  Ticketmaster Sport ...

TM1 Spotlight: Turniergesellschaft’s Race to Success

The Longines Luhmühlen Horse Trials has cemented itself as an integral part of both equestrian history and German culture with over six decades of competitions in Luhmühlen. One of only six CCI5* horse trials globally, the Luhmühlen Horse Trials welcomes thousands of equestrian fans daily to ...

Ticketmaster Sport and Hibernian F.C. extend long-term partnership

Scottish Premiership club Hibernian FC have renewed with Ticketmaster as their ticketing supplier for a new long-term deal. Hibs will stay in the Ticketmaster family alongside clubs such as Celtic FC and Heart of Midlothian FC. Hibernian’s Head of Ticketing, Aidan Gorman, who has been ...

Embracing the future of ticketing with Peterborough United

Chris Brewer is Head of Ticketing & Systems at Peterborough United and has had a long association with the club. In his words, “I have been with the football club since October 2000 (nearly 23 years). Personally, I want to help make a difference at the club and try to make life easier for ...

Ticketmaster Sport More Than Doubles Premier League Clients

Ticketmaster Sport has won four new Premier League clients over the course of the 2022/2023 season, making Ticketmaster the #1 ticketing provider of the Premier League.  Brentford, Crystal Palace, Everton and Wolves have all selected Ticketmaster to be their exclusive ticketing ...

Wolves move to Ticketmaster

Wolves is the latest addition to the roster of Premier League clubs to have chosen Ticketmaster as their ticketing supplier from the 2023/2024 season onwards. Wolves will be following Brentford and Crystal Palace, as well as long-standing clients such as Arsenal and Tottenham Hotspur in ...