Media Hub

FAQs

Do you need a Ticketmaster Boilerplate?

Ticketmaster is the world’s largest ticket marketplace and the global market leader in live event ticketing products and services. Through official partnerships with thousands of venues, artists, sports teams, festivals, performing arts centres and theatres, Ticketmaster processes 500 million tickets per year across 30+ different countries. Ticketmaster is a part of Live Nation Entertainment (NYSE: LYV).

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Who sets the ticket price?

The event organizer sets the ticket price.

How much money does Ticketmaster make from a ticket?

Ticketmaster doesn’t keep anything from the cost of a standard ticket, instead we take a proportion of the added fees to cover the cost of running our business. We use this revenue to provide fans with the very best experience when buying tickets and getting into the show.

What do booking fees cover?

These fees simply cover the cost of processing a booking from start to finish – the only revenue we generate – including:

Retail distribution (websites, call center and customer service)

Payment processing

Technology solutions (scanning you in at the venue)

Ticket fulfillment (printing, packing and distributing tickets)

Can you tell me how many tickets have been sold for an event?

No, please reach out to the event organizer directly.

I have an issue with my tickets, can the press office help?

The press team does not handle any ticketing enquiries, please reach out to your local customer service team who will be able to assist you.

Can Ticketmaster get me media access to an event?

No, please reach out to the event organizer directly.

Media Contacts

Asia Pacific

EMEA

Latin America

North America

Press Releases

Ticketmaster partnership with Isle of Man TT Races

Ticketmaster is proud to announce it has signed a partnership with Isle of Man TT Races, an annual motorcycle racing event run on the Isle of Man in May/June of most years since its inaugural race in 1907.  There are very few sporting events in the world with the tradition, ...

Northampton Saints debuts Ticketmaster’s 3D Virtual Venue Technology

Ticketmaster is proud to report Northampton Saints as the latest sports team to utilise its world-leading 3D Virtual Venue technology. 3D Virtual Venue is a fully integrated purchase experience, offering fans a unique, life-like view of seats within the stadium, including premium areas, ...

Ticketmaster partners with the UCI Cycling World Championships

Ticketmaster is proud to announce they are the exclusive supplier of ticketing services to the 2023 UCI Cycling World Championships, taking place in Glasgow and across Scotland, 3 to 13 August 2023.  Previous years have seen the UCI stage the annual World Championships for each of its ...

MLB World Tour: London Series comes to Ticketmaster

Ticketmaster has today announced a multi-year partnership with CSM Sport & Entertainment (CSM), the official promoter of the MLB World Tour: London Series.  Major League Baseball will return to London next year as the St. Louis Cardinals and Chicago Cubs play a two-game series at ...

2022: A record-breaking year for women’s sport

2022 was a record-breaking year in which women’s sports consistently exceeded attendance, performance, and participation records. At the start of the year, Beijing hosted the most gender-balanced Olympic Winter Games to date – where women accounted for a record 45% of the total athletes and ...

The ABB FIA Formula E-Prix comes to Cape Town in 2023

Cape Town will be the first sub-Saharan African city to host a round of the ABB FIA Formula E World Championship – an all-electric open-wheel, street circuit race – on Saturday, 25 February 2023. Featuring Table Mountain as a backdrop, coupled with unparalleled views of the Atlantic Ocean ...

Ticketmaster and St Helens R.L.F.C. sign ticketing technology partnership

Ticketmaster Sport is delighted to announce that St Helens Rugby League Football Club has signed an exclusive long-term ticketing technology partnership. Thanks to Ticketmaster, Saints fans will see huge improvements in their ticketing experience as well as a number of technological ...

Ticketmaster partners with ESL FACEIT Group in esports deal

The Intel® Extreme Masters in Katowice, one of the most prestigious events in the esports industry, will take place on February 10-12, 2023 in the Spodek Arena in Katowice. Ticketmaster has partnered with ESL FACEIT Group to deliver the ticketing technology in ...