Media Hub

FAQs

Do you need a Ticketmaster Boilerplate?

Ticketmaster is the world’s largest ticket marketplace and the global market leader in live event ticketing products and services. Through official partnerships with thousands of venues, artists, sports teams, festivals, performing arts centres and theatres, Ticketmaster processes 500 million tickets per year across 30+ different countries. Ticketmaster is a part of Live Nation Entertainment (NYSE: LYV).

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Who sets the ticket price?

The event organizer sets the ticket price.

How much money does Ticketmaster make from a ticket?

Ticketmaster doesn’t keep anything from the cost of a standard ticket, instead we take a proportion of the added fees to cover the cost of running our business. We use this revenue to provide fans with the very best experience when buying tickets and getting into the show.

What do booking fees cover?

These fees simply cover the cost of processing a booking from start to finish – the only revenue we generate – including:

Retail distribution (websites, call center and customer service)

Payment processing

Technology solutions (scanning you in at the venue)

Ticket fulfillment (printing, packing and distributing tickets)

Can you tell me how many tickets have been sold for an event?

No, please reach out to the event organizer directly.

I have an issue with my tickets, can the press office help?

The press team does not handle any ticketing enquiries, please reach out to your local customer service team who will be able to assist you.

Can Ticketmaster get me media access to an event?

No, please reach out to the event organizer directly.

Media Contacts

Asia Pacific

EMEA

Latin America

North America

Press Releases

Ascot Racecourse joins the Ticketmaster family

After a competitive tender process, Ticketmaster is thrilled to have been selected as the ticketing provider for Ascot’s racedays, starting with Royal Ascot 2024 which will go on sale on Thursday 22 June 2023. Ascot will benefit from an innovative and resilient ticketing system to power ...

Everton selects Ticketmaster as its Official Ticketing Innovation Partner

We are thrilled to announce that Everton Football Club is the latest Premier League side to choose Ticketmaster as its Official Ticketing Innovation Partner for the 23/24 season onwards. As the club prepares to move to a new stadium, Everton looked for a technology partner with the right ...

Ticketmaster extends partnership with Notts County F.C.

With the 23/24 matches fast approaching, Notts County F.C. and Ticketmaster have announced they will continue their long-running partnership and look forward to welcoming fans back to Meadow Lane for another season. "We’re delighted to announce this multi-year extension to our contract ...

Ticketmaster inducted into The Sports Technology Hall of Fame

Ticketmaster is honoured to have been inducted into the prestigious Sports Technology Hall of Fame for its technological contributions to the sports industry. The announcement was made on May 18, 2023, at the Sports Technology Awards in New York City. Celebrating tech-led innovation in sports, ...

Ticketmaster’s White-Label Solution Expands into Germany

Ticketmaster Sport’s white-label ticketing solution is coming to Germany with the exciting launch of the technology for two German sport clubs: Handball Sport Verein Hamburg and ice hockey club Augsburger Panther. The new system will provide fans with a seamless ticket purchasing experience ...

Volleyball World Championship 2022 breaks records

The Volleyball World Championships 2022 held jointly in The Netherlands and Poland featured some of the best volleyball teams from around the world, competing for the prestigious title of world champion. As the exclusive ticketing partner for this event, Ticketmaster was thrilled to be able ...

Crystal Palace select Ticketmaster as its official ticketing provider

Ticketmaster are delighted to announce Crystal Palace F.C. as the latest Premier League club to be its ticketing provider for the 23/24 season onwards. Having seen the technological transformation that Ticketmaster implemented for other Premier League clubs, such as Arsenal and Tottenham ...

Ticketmaster nominated for the Football Business Awards 2023

Ticketmaster Sport has been nominated for the prestigious Football Business Awards 2023 in the category 'Best Use of Technology in Football' for its innovative Away Ticketing technology. The awards recognise and celebrate the achievements of organisations that contribute to the success of ...