Media Hub


Do you need a Ticketmaster Boilerplate?

Ticketmaster is the world’s largest ticket marketplace and the global market leader in live event ticketing products and services. Through official partnerships with thousands of venues, artists, sports teams, festivals, performing arts centres and theatres, Ticketmaster processes 500 million tickets per year across 30+ different countries. Ticketmaster is a part of Live Nation Entertainment (NYSE: LYV).

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Who sets the ticket price?

The event organizer sets the ticket price.

How much money does Ticketmaster make from a ticket?

Ticketmaster doesn’t keep anything from the cost of a standard ticket, instead we take a proportion of the added fees to cover the cost of running our business. We use this revenue to provide fans with the very best experience when buying tickets and getting into the show.

What do booking fees cover?

These fees simply cover the cost of processing a booking from start to finish – the only revenue we generate – including:

Retail distribution (websites, call center and customer service)

Payment processing

Technology solutions (scanning you in at the venue)

Ticket fulfillment (printing, packing and distributing tickets)

Can you tell me how many tickets have been sold for an event?

No, please reach out to the event organizer directly.

I have an issue with my tickets, can the press office help?

The press team does not handle any ticketing enquiries, please reach out to your local customer service team who will be able to assist you.

Can Ticketmaster get me media access to an event?

No, please reach out to the event organizer directly.

Media Contacts

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Latin America

North America

Press Releases

Ticketmaster partners with ESL FACEIT Group in esports deal

The Intel® Extreme Masters in Katowice, one of the most prestigious events in the esports industry, will take place on February 10-12, 2023 in the Spodek Arena in Katowice. Ticketmaster has partnered with ESL FACEIT Group to deliver the ticketing technology in ...

Ticketmaster Sport and Celtic FC extend long-term partnership

Ticketmaster Sport is pleased to announce the renewal of their partnership with Celtic FC after a competitive review process that decided Ticketmaster Sport's platform offered the best functionality along with world-class leading support. Celtic FC and Ticketmaster have a long-standing and ...

Ticketmaster Sport appoints Chris Gratton as Managing Director for the UK

Ticketmaster Sport is delighted to announce that Chris Gratton has been recently promoted to Managing Director UK. Chris has worked tirelessly over the last two and a half years to move the business forward in terms of technological capabilities, building a talented team and driving client ...

TM1 Support Community is now live

We're very excited to announce that our new product, TM1 Support Community for Ticketmaster Sport, is now live and available via TM1 using your login details as normal. TM1 Support Community is designed to be your exhaustive resource within the Ticketmaster Sport platform and ...

Ticketmaster partner with Leaders Week 2022

Ticketmaster is proud to announce a partner sponsorship of the world-famous Leaders Week London 2022, hosted at Twickenham Stadium, London, from 26th to 29th September.  Over the four day conference, 3,000 of the most senior executives in global sport business will meet to discuss ...

Ticketmaster Sport and Hull KR renew long-term partnership

Ticketmaster Sport and Hull KR have agreed to renew their long-term partnership in a multi-year deal that sees the two companies working more closely together than ever before.  Buoyed by the investment in technology, marketing and account management that Ticketmaster invested into Hull KR, ...