Media Hub

FAQs

Do you need a Ticketmaster Boilerplate?

Ticketmaster is the world’s largest ticket marketplace and the global market leader in live event ticketing products and services. Through official partnerships with thousands of venues, artists, sports teams, festivals, performing arts centres and theatres, Ticketmaster processes 500 million tickets per year across 30+ different countries. Ticketmaster is a part of Live Nation Entertainment (NYSE: LYV).

Are you looking for Brand Assets?

Who sets the ticket price?

The event organizer sets the ticket price.

How much money does Ticketmaster make from a ticket?

Ticketmaster doesn’t keep anything from the cost of a standard ticket, instead we take a proportion of the added fees to cover the cost of running our business. We use this revenue to provide fans with the very best experience when buying tickets and getting into the show.

What do booking fees cover?

These fees simply cover the cost of processing a booking from start to finish – the only revenue we generate – including:

Retail distribution (websites, call center and customer service)

Payment processing

Technology solutions (scanning you in at the venue)

Ticket fulfillment (printing, packing and distributing tickets)

Can you tell me how many tickets have been sold for an event?

No, please reach out to the event organizer directly.

I have an issue with my tickets, can the press office help?

The press team does not handle any ticketing enquiries, please reach out to your local customer service team who will be able to assist you.

Can Ticketmaster get me media access to an event?

No, please reach out to the event organizer directly.

Media Contacts

Asia Pacific

EMEA

Latin America

North America

Press Releases

Ticketmaster Sport More Than Doubles Premier League Clients

Ticketmaster Sport has won four new Premier League clients over the course of the 2022/2023 season, making Ticketmaster the #1 ticketing provider of the Premier League.  Brentford, Crystal Palace, Everton and Wolves have all selected Ticketmaster to be their exclusive ticketing ...

Wolves move to Ticketmaster

Wolves is the latest addition to the roster of Premier League clubs to have chosen Ticketmaster as their ticketing supplier from the 2023/2024 season onwards. Wolves will be following Brentford and Crystal Palace, as well as long-standing clients such as Arsenal and Tottenham Hotspur in ...

New Payment Technologies Launched 

For your customers keen to use their mobile to pay for tickets, Apple Pay, Google Pay and Stored Billing is now fully available for all of Ticketmaster Sport’s clients.  How it works With Stored Billing, any fan can store multiple credit cards on any device and use their card of ...

Ascot Racecourse joins the Ticketmaster family

After a competitive tender process, Ticketmaster is thrilled to have been selected as the ticketing provider for Ascot’s racedays, starting with Royal Ascot 2024 which will go on sale on Thursday 22 June 2023. Ascot will benefit from an innovative and resilient ticketing system to power ...

Everton selects Ticketmaster as its Official Ticketing Innovation Partner

We are thrilled to announce that Everton Football Club is the latest Premier League side to choose Ticketmaster as its Official Ticketing Innovation Partner for the 23/24 season onwards. As the club prepares to move to a new stadium, Everton looked for a technology partner with the right ...

Ticketmaster extends partnership with Notts County F.C.

With the 23/24 matches fast approaching, Notts County F.C. and Ticketmaster have announced they will continue their long-running partnership and look forward to welcoming fans back to Meadow Lane for another season. "We’re delighted to announce this multi-year extension to our contract ...

Ticketmaster inducted into The Sports Technology Hall of Fame

Ticketmaster is honoured to have been inducted into the prestigious Sports Technology Hall of Fame for its technological contributions to the sports industry. The announcement was made on May 18, 2023, at the Sports Technology Awards in New York City. Celebrating tech-led innovation in sports, ...