Ticketmaster Sport shortlisted for the SportTech Company Award at the International Sports Awards 2022

Ticketmaster Sport is proud to share they have been shortlisted for the SportTech Company of the Year award at the International Sports Awards 2022, hosted by the International Sports Convention....

Ticketmaster and Badminton Danmark extend partnership leading up to the 2023 World Championships in Copenhagen

Ticketmaster Danmark is pleased to announce the renewal of their partnership with Badminton Danmark, the national badminton federation in Denmark. Badminton Danmark is the only sports...

Ticketmaster partners with ESL FACEIT Group in esports deal

The Intel® Extreme Masters in Katowice, one of the most prestigious events in the esports industry, will take place on February 10-12, 2023 in the Spodek Arena in Katowice. Ticketmaster...

Ticketmaster and ECDC Memmingen Indians Ice Hockey Team extend long-term partnership

Ticketmaster Germany is pleased to announce the renewal of their partnership with ECDC Memmingen, the official ice hockey club from Memmingen, Germany. ECDC Memmingen, nicknamed the Indians, have...

Ticketmaster Sport and Celtic FC extend long-term partnership

Ticketmaster Sport is pleased to announce the renewal of their partnership with Celtic FC after a competitive review process that decided Ticketmaster Sport's platform offered the best functionality...

Ticketmaster Sport appoints Chris Gratton as Managing Director for the UK

Ticketmaster Sport is delighted to announce that Chris Gratton has been recently promoted to Managing Director UK. Chris has worked tirelessly over the last two and a half years to move the business...

Ticketmaster becomes the official ticketing partner of HSBC Cape Town Sevens World Series

Ticketmaster is proud to announce its new role as official ticketing partner of the HSBC World Series tournament, one of South Africa’s biggest sporting event of the year, that will be hosted in...

TM1 Support Community is now live

We're very excited to announce that our new product, TM1 Support Community for Ticketmaster Sport, is now live and available via TM1 using your login details as normal. TM1 Support...

Ticketmaster Sport Chairman, Adam Newsam, announced as judge at the Sports Technology Awards 2023

We're excited to share that Ticketmaster Sport's Adam Newsam will be a judge at the Sports Technology Awards 2023. Founded in 2014, the Sports Technology Awards celebrate tech-led innovation in...

Ticketmaster partner with Leaders Week 2022

Ticketmaster is proud to announce a partner sponsorship of the world-famous Leaders Week London 2022, hosted at Twickenham Stadium, London, from 26th to 29th September.  Over the four day...

Ticketmaster Sport and Hull KR renew long-term partnership

Ticketmaster Sport and Hull KR have agreed to renew their long-term partnership in a multi-year deal that sees the two companies working more closely together than ever before.  Buoyed by the...

Ticketmaster’s 3D Virtual Venue Technology launches for Scottish Rugby Union

Ticketmaster is delighted to announce that Scottish Rugby is the first governing body to launch Ticketmaster's 3D Virtual Venue technology at BT Murrayfield. Virtual Venue is a fully integrated...

Premiership Rugby goes on sale for 2022-23

A huge congratulations to Premiership Rugby for organising the first ever simultaneous on-sale for all Gallagher Premiership Rugby clubs. This was a massive evolution in planning and streamlining of...

Ticketmaster and Leyton Orient sign long-term ticketing technology partnership

Ticketmaster Sport is delighted to announce that Leyton Orient F.C. has signed an exclusive long-term ticketing technology partnership. Thanks to Ticketmaster, fans of Leyton Orient F.C. will see...

Bath Rugby launch Ticketmaster’s 3D Virtual Venue Technology

Ticketmaster are delighted to announce Bath Rugby as the latest Premiership Rugby Union club to launch Ticketmaster’s 3D Virtual Venue technology. Virtual Venue is a fully integrated purchase...

Ticketmaster’s 3D Virtual Venue Technology launches for Arsenal FC at the Emirates

Ticketmaster are delighted to announce Arsenal FC as the latest Premier League club to launch Ticketmaster’s 3D Virtual Venue technology at the Emirates Stadium for the seating bowl. Virtual...

Ticketmaster and Harrogate Town FC sign agreement

We are delighted to announce that Ticketmaster Sport has signed a new long-term ticketing partnering arrangement with Harrogate Town FC with immediate effect. This announcement is part of £3.5m...

Jacksonville Jaguars and Ticketmaster announce exclusive partnership for Wembley games from 2022 onwards

The secret is finally out: the Jacksonville Jaguars will be playing against the Denver Broncos in an epic showdown at Wembley Stadium on Sunday 30th October at 13:30.  The Jaguars are back at...

Ticketmaster and Newport County AFC sign agreement

Ticketmaster Sport and Newport County AFC are delighted to announce a new ticketing partnering arrangement delivering sports ticketing technology solutions for the next 5 seasons. Season ticket...

Harlquins become first Premiership Rugby club to launch Ticketmaster’s 3D Virtual Venue technology in the UK

Harlequins is the first rugby club in the country to launch with Ticketmaster’s fully integrated purchase experience, 3D Virtual Venue, that will give supporters a unique life-like view of their...

Ticketmaster Sport to bring latest ticketing innovations to Saracens

Ticketmaster Sport is delighted to announce that it has been appointed the Club’s new ticketing partner, delivering sports ticketing technology solutions and a range of complementary services...

Ticketmaster and the Victoria Racing Club (VRC) announce ticketing partnership

Ticketmaster Australia has announced a partnership with the Victoria Racing Club (VRC). The deal sees Ticketmaster become the club’s exclusive ticketing service partner for all race day events held...

Wasps Agree Long-Term Partnership With Ticketmaster Sport

Ticketmaster Sport will provide ticketing technology solutions to the Club, starting with the launch of Season Memberships for the 2022/23 campaign. The agreement will also cover music and...

Rugby League World Cup Marks 200 Days to Go to Tournament

It’s officially 200 days until the biggest and best Rugby League World Cup arrives in England and makes a huge impact all across the nation, welcoming the world’s best teams and galvanising civic...

How Ticketmaster is delivering incremental sales for T20 cricket

For two decades the Vitality Blast has become famed for fierce local rivalries, the forging of heroes, and the celebratory atmosphere fans know and love.Marking its 20th season, Ticketmaster has...

Ticketmaster Sport extends long-term partnership with Qatar Football Association

Ticketmaster Sport and the Qatar Football Association (QFA) today announce a multi-year extension of their existing long term partnership. Ticketmaster Sport’s industry-leading sports ticketing...

Celebrating International Women’s Day 2022

Celebrating International Women’s Day 2022.

OFI FC extends partnership with Ticketmaster

OFI FC and Ticketmaster are delighted to announce an extension of their existing long term partnership. Greek club OFI FC, based in Crete, have had the most continuous appearances in the Greek first...

Buccaneers, Cardinals, Jaguars, Packers and Saints to play International Games in 2022

The National Football League announced today that the Arizona Cardinals, Green Bay Packers, Jacksonville Jaguars, New Orleans Saints and Tampa Bay Buccaneers will play international games during the...

Ticketmaster Sport to Bring Latest Ticketing Technology Innovations to Northampton Saints

Ticketmaster Sport is delighted to announce that from the beginning of the 2022/23 season, it will become the Club’s new ticketing services provider delivering sports ticketing technology solutions...

Tottenham Hotspur to launch Ticketmaster’s 3D Virtual Venue technology in the UK

Tottenham Hotspur will be first in the UK to launch with Ticketmaster’s fully integrated purchase experience, 3D Virtual Venue, that will give fans a unique life-like view of their seats when...

England Rugby and Ticketmaster Sport Extend Long Term Partnership to Leverage Best-in-Class Tech Solutions for Rugby Fans

England Rugby and Ticketmaster Sport today announced a long-term extension of their existing 16-year relationship. Ticketmaster Sport will continue to provide the England Rugby with industry-leading...

Premiership Rugby to partner league-wide with Ticketmaster Sport

Premiership Rugby and Ticketmaster Sport can today announce a ground-breaking new long-term partnership. This innovative partnership, the first of its kind in the UK, will see Ticketmaster Sport...

Rugby League World Cup 2021 is back – full schedule now revealed!

In exactly one year’s time, the biggest and best Rugby League World Cup in history will reach its thrilling climax in a showpiece weekend in Manchester featuring the wheelchair final followed by the...

Increase Club Revenue with Flexible Payment Options

Offering fans flexible ways to pay not only gives fans a frictionless purchase experience but it’s one of the primary ways to help increase club revenue. Through Ticketmaster’s partnership with...

Notts County Make History by Breaking National League Attendance Record

Notts County have sensationally broken the National League attendance record when they welcomed 12,843 fans to Meadow Lane on Saturday 13 November in a 2-0 match v Solihull Moors. Expressing...

Ticketmaster Sport and Scottish Rugby extend long term partnership

Ticketmaster Sport is pleased to announce the renewal of their partnership with Scottish Rugby for a further 5 years.Scottish Rugby and Ticketmaster Sport have a long-standing and successful...

Ticketmaster Sport extends long-term partnership with NFL for the London Games

Ticketmaster Sport and the National Football League (NFL) today announced a multi-year extension of their partnership for the NFL London Games. Ticketmaster Sport’s industry-leading sports ticketing...

The Drive to Reach a New Generation of Rugby Fans – Q&A with London Irish Marketing and Communications Director Ian Taylor

West London-based Premiership rugby club London Irish has experienced significant change after a recent move to their new home at Brentford Community Stadium off the back of a challenging 18 months...

Ticketmaster Sport appoints Ivan Worsell in Key Consultancy Role

Ticketmaster Sport is pleased to announce Ivan Worsell has joined the Ticketmaster Sport team in a key consultancy role. In line with further expansion of the business, in this new position Ivan...

Ticketmaster signs the European Championships Munich 2022

Ticketmaster Germany has been selected to ticket the European Championships 2022 in Munich, one of the biggest European sporting events set to take place next year. As the ticketing partner,...

London Irish Announce Partnership with Ticketmaster Sport

As the countdown to the 2021/22 season continues, London Irish is delighted to announce a new ticketing services partnership with Ticketmaster Sport. The partnership will see Ticketmaster – the...

Ticketmaster Sport Renews Partnership with Swindon Town FC

Ticketmaster Sport is pleased to announce a renewal of its ticketing partnership with Swindon Town FC for a further 5 years. As Swindon Town enters a new era after announcing new ownership under...

Rugby League World Cup 2021 – New Dates Confirmed for 2022

Rugby League World Cup 2021 (RLWC2021) have confirmed the dates for the tournament will now take place between Saturday 15 October – Saturday 19 November 2022. RLWC2021 have also announced that the...

Panathinaikos FC announce Ticketmaster as club’s official ticketing partner

Ticketmaster is proud to announce an official ticketing partnership with Athens-based, top-flight club Panathinaikos FC. In conjunction with the new partnership, Ticketmaster will provide the Club...

Transforming the Fan Experience – Q&A with Ticketmaster’s Senior Vice President of Design – Christine Lanoy

Fans are the beating heart of our industry, so giving them the very best experience, from first click to entering the stadium is vital to ensuring fan loyalty and helping to drive revenues for our...

Ticketmaster Sport launches a transformed fan ticketing experience

In a major move, Ticketmaster Sport has completely transformed the fan ticketing experience for sports clients and their fans with the launch of a newly redesigned...

Ticketmaster announced as Official Ticketing Partner to Italy’s National Basketball League

Ticketmaster Italy is pleased to announce an official ticketing partnership with Lega Nazionale Pallacanestro, the National Basketball League of Italy. Commenting on the announcement, Daniele Bei,...

Birmingham 2022 Commonwealth Games – Event Schedule published

The full event schedule for Birmingham 2022 has been released, allowing sports fans to see the detail of exactly which events will be held in each of the 286 sessions that will feature at next...

NFL London Games are back for 2021

NFL have today announced that the London Games are to return for 2021 and will take place in October at Tottenham Hotspur Stadium. With the cancellation of the International games in 2020 as a...

Ticketmaster Sport win at the Sports Technology Awards 2021

On Thursday 7 May in a live virtual ceremony, sports brands came together to recognise and celebrate technology innovation in the sports industry. Amongst sporting royalty including Sir Ben Ainslie,...

Livingston FC extend ticket partnership with Ticketmaster Sport

Livingston FC is pleased to announce that the club has extended its ticketing partnership with sports technology solution provider Ticketmaster Sport for a further 3 years. Since initially launching...

Bristol Rovers FC appoints Ticketmaster Sport as new ticketing solutions provider

Bristol Rovers FC have announced a partnership with leading sports ticketing technology provider Ticketmaster Sport. In a move designed to strengthen the club’s technology offering and to provide...

Harlequins Announce Partnership with Ticketmaster Sport

Ticketmaster Sport is delighted to announce a ticketing services partnership with Harlequins for the 21/22 season onwards. Harlequins have chosen Ticketmaster as their preferred partner to provide...

Rugby League World Cup 2021 Now on Sale

21 nations, 32 teams, 18 host towns and cities, fans and communities come together in the ultimate showdown in Rugby League sport. For the first time in its history, the men's women's and wheelchair...

Digital Ticketing – The Safe and Secure Solution

Delivering a safe and secure way for fans to attend live sport has never been more important than it is today. At Ticketmaster, we offer a digital tickets solution as standard and have been able to...

Ticketmaster Appointed Exclusive Ticketing Partner to European League of Football

The European League of Football will kick off its inaugural season in June 2021 with eight franchises from three nations all competing to bring football to the professional stage in Europe. This new...

Ticketmaster Sport shortlisted in the 2021 Sports Technology Awards

Ticketmaster Sport is pleased to announce we have been shortlisted for the Sports Technology Awards categories of 'Best Operations, Commerce and Event Management Technology' for the tools we...

TICKETMASTER SPORT TO SUPPORT LEICESTERSHIRE CCC PREPARE FOR THE RETURN OF SPECTATORS

Leicestershire County Cricket Club is delighted to announce a unique collaboration with Ticketmaster Sport to provide additional sports ticketing technology and services, to help the club prepare...

Tottenham Hotspur and Ticketmaster Sport launch new partnership to drive ticketing technology innovation

Tottenham Hotspur is pleased to announce the renewal of an exclusive long-term partnership with Ticketmaster Sport, the global leader in advanced ticketing technologies, who become the Club’s...

VIRTUAL TICKETS INITIATIVE TRIUMPH FOR ICTFC MATCH V HEARTS

The stands may be empty and the stadiums quiet, but one thing that you can guarantee is that football can always deliver support from within when it’s needed the most. Inverness Caledonian Thistle...

Bringing England Fans Back in Style

This week we wanted to highlight The RFU who made the most of a position in Tier 2, and great timing to bring fans back to Twickenham Stadium with England playing France in the Final of the...

We are back!

Following our announcement earlier this week regarding our involvement with the Sport Technology and Innovation Group, we're also really pleased to see a lot of our advice and guidance to be...

Ticketing partners come together to support the return of fans to live sport

Three of the biggest online ticketing companies in the UK have come together to develop a set of guidelines to support the return of fans to live sporting events. Ticketmaster Sport, SecuTix and...

Return to live – Recap

We wanted to take the time to look back on the past six months of our return to live series communications and recap on what we've been doing at Ticketmaster Sport to make the return of fans to...

Swansea FC go completely digital with Ticketmaster Sport

We're delighted to announce a seven-year extension to our partnership with Swansea FC. Our partnership is set to revolutionise the ticketing experience for the Jack Army, with plans in place to...

Return to live – Rugby League World Cup Public Ballot launches!

We've been tracking the success of the Rugby League World Cup in our #returntolive series of communications and today was another milestone for the tournament. The public ballot for ticket...

News

Celtic FC sign multi-year agreement with Ticketmaster

Celtic FC sign multi-year agreement with Ticketmaster

Celtic have been Ticketmaster clients for more than 20 years.  The club are benefitting from all the latest Ticketmaster technology as fully outsourcing their telesales to the Ticketmaster Call Centre to expand the service to their fans and help to deal with spikes in...

What is the customer experience program?

What is the customer experience program?

WE LISTEN. We listen to what our customers want. We collect over five thousand survey responses per month at various stages of the customer journey and across multiple channels including web, mobile, phone and email. WE MEASURE. We use this survey data to produce...

Ticketmaster triumph at the Sports Technology Awards

Ticketmaster triumph at the Sports Technology Awards

The Rugby Community Sale rewarded those already involved in rugby by giving them the opportunity to purchase tickets ahead of other fans. The Tournaments Product and Engineering teams worked tirelessly to ensure the smooth running of the Rugby Community Sale and it...

Ticketmaster Gift Cards

Ticketmaster Gift Cards

A Ticketmaster gift card or e-Gift card makes the perfect reward for your staff or customers From spectacular West End musicals and world class gigs to sports and side-splitting comedy, at Ticketmaster you can get it all. And with new events added on a daily basis...

SEVENDALE HOUSE  TICKETMASTER’S NEW MANCHESTER OFFICE

SEVENDALE HOUSE TICKETMASTER’S NEW MANCHESTER OFFICE

The office is home to around 350 employees from across the region, working across a number of departments from call centre, customer service, IT, account management, HR and Sales & Business Development services. Servicing a number of the UK’s high profile...

Ticketmaster Platinum

Ticketmaster Platinum

Just how much are the best seats in the house worth for your event? Ever wish you had decided on different face values for a show after it went on sale? Why, when you take the biggest financial risk on the show, do others get to benefit from your best seats? If your...

(RED) Nation

(RED) Nation

World AIDS Day, which falls on December 1 each year, is dedicated to raising awareness of HIV/AIDS around the globe. This year, Ticketmaster and Live Nation supported these efforts in a big way. All of our venues and offices around the world went (RED) in support of...

Contact Centre Stars!

Contact Centre Stars!

The award recognises both the tremendous achievements Lisa has made in driving our contact centre performance in the UK and also in acting as the senior lead in championing the customer, right across our business. Working with a diverse team and across multiple...

Welcoming Andrew Parsons

Welcoming Andrew Parsons

My history with Ticketmaster started nearly 20 years ago when at Goldsmiths College studying Anthropology & Communications I took on a part time job within the call centre in Leicester Square.  The flexible hours worked really well for me and Ticketmaster was a...

Data – An archetypal 21st century issue!

Data – An archetypal 21st century issue!

Approximately 3 years ago we embarked on an extensive review of our CRM procedures as we knew we could sell more tickets by using data analysis alongside our extensive industry knowledge. In late 2012 we built tmAnalytics, a suite of customer intelligence tools...