The 2014 Games was the 20th Commonwealth Games, and represents one of the world’s great multi-sport tournament events. Held over 12 days in the Summer of 2014 with the participation of thousands of athletes, watched by up to 1 million spectators. The city of Glasgow was awarded the Commonwealth Games in 2007 and Ticketmaster was appointed as the Official Ticketing Services Provider in 2013 as part of a competitive tender process. It was the largest multi-sport event ever to be held in Scotland. Ticketmaster’s success was based on our proven pedigree in major events ticketing, including the London 2012 Olympics and our marketing power.

Ticketmaster provided an entire project team, fully embedded within the Glasgow 2014 team in Scotland, to ensure a close collaboration and a single team approach to delivering this prestigious tournament.

The team was there to deliver the requirements of the project, but also to provide advice and guidance based on our extensive tournament ticketing experience. 

  • White-labelled ticketing website
  • Ballot applications and balloting
  • Dedicated project team
  • Contact centre including customer services
  • Ticket fulfilment
  • Box Office installations
  • Box Office staffing
  • Access control
  • Sponsor/Client Group ticketing tools