For over 20 years Ticketmaster has been providing services to the Championships, helping to deliver the world’s most high profile and unique tennis event. Ticketing services now range from an onsite team of over 30 people, to a concierge ticketing facility for players, paperless ticketing and access control.

These services have to be carried out across a large and challenging site, and to the exceptionally high standards demanded by this unique event.

The Ticketmaster relationship has evolved in recent years as we have worked to help Wimbledon deliver late sales for show court tickets in a way that limits unauthorised resale, but also prevents long collection queues.

This builds on our previous provision of print-at-home tickets. In addition, a team of 30 manage all of Wimbledon’s on-day sales, as well as club-wide ticket collections and concierge services for the players.

Results:

  • Hundreds of late sales via Paperless every day
  • Management at 3 entrances across a 42 acre site
  • Over 30 staff deployed onsite including technical support
  • High standards of service
  • Over 10,000 admissions per day managed